FAQs

How can I participate in the Competition game?

Participating in the Competition game is much simpler than you might think. Just visit the page of the specific memorabilia you’re interested in and add as many Competition tickets to your cart as you’d like. Purchasing more tickets increases your chances of winning. After that, you’ll move on to provide some basic information and then proceed to the payment section, where you can pay for your Competition ticket(s) with a credit card. Upon successful payment, you’ll receive an email with your Competition ticket number, which will participate in the draw. The lucky winner will be notified via email. Additionally, you can find guidance on how to participate in the Competition game on the main page and other sections of collectorschance.com, as well as in the Terms & Conditions.

Does buying more Competition tickets increase my chances of winning?

Certainly! Buying more Competition tickets can indeed increase your chances of winning. We select the winner from the sold Competition ticket numbers (of those who answered the skill-based question correctly), rather than randomly drawing from all participants. Therefore, the more tickets you have, the more opportunities you have to be selected as the winner in the draw. With each additional ticket purchased, you gain another entry into the draw, which enhances your odds of being selected as the winner.

How do you ensure the fairness of the Competition?

It is always our highest priority that every participant in the Competition on CollectorsChance.com is confident that we conduct fair drawings, where each ticket holder has an equal chance of winning the prize. To guarantee the fairness of the Competition, we use a transparent and unbiased selection process. We randomly select the winner from all the valid entries received, ensuring equal opportunities for everyone participating. We either utilize online random number picker websites provided by third parties and record the drawing on video, or we conduct drawings by hand, also captured on video. For manual drawings, we enlist completely independent individuals who are considered “experts” in the specific memorabilia have no affiliations with any of the ticket purchasers, and their list of names is kept entirely confidential from them.

How can I ensure that I actually receive the memorabilia from the Competition organizer?

Every Competition organizer can only offer a product for a Competition game if they have previously sent it to us by mail, so every Competition game prize is currently located in our warehouse. This allowed us to personally verify the authenticity of the product, take high-quality and detailed photos and videos of the items. Additionally, this enables us to fulfill the requests of Competition players if they require additional photos or information about the prize. So, the item is with us, and we will take care of the appropriate shipping.

Do you provide a guarantee for the authenticity of the items?

We consider it crucial that every winner proudly carries our reputation forward, which is why we provide a full guarantee of authenticity for every competition prize. In addition to our in-house experts, if necessary, we seek the opinion of a third party regarding the authenticity of the items. We only offer memorabilia as prizes when we are 100% convinced of their authenticity. Of course, we are all humans and may occasionally make mistakes, which is why we offer a lifelong money-back guarantee for every item according to the Terms & Conditions.

What happens if there are unsold spots for the draw when the countdown timer runs out?

Thanks to our large subscriber base, we are confident that we can sell every competition ticket before the countdown timer expires. In the unlikely event that there are unsold spots for the draw when the countdown timer expires, we may extend the entry period until all tickets are sold. This ensures that every opportunity is given for all spots to be filled before proceeding with the draw.

Who can enter?

Anyone who has reached the age of 18 and visits our website of their own free will can enter.

How will I be notified of the competition draw results?

We aim to keep our competition ticket purchasers updated about draw schedules and live streaming venues through as many channels as possible, such as our website, social media profiles, or email notifications. Videos of the draw will be available indefinitely. Winners will receive notifications via the email addresses they provided during registration. The list of winners is continuously updated and made available on the website.

Where is my competition ticket? Why haven't I received it?

After every successful purchase of a competition ticket, we send out the ticket with its unique number to the email address provided at the time of purchase, usually within minutes but no later than 24 hours. Occasionally, there might be delays due to system congestion, but if you haven’t received your unique competition ticket within 24 hours, please contact us. Sometimes, the email containing the ticket may end up in your spam folder, so please check there as well. We make every effort to ensure that everyone receives their purchased competition tickets before the draw. However, in the unlikely event that we fail to do so despite a successful purchase, rest assured that your ticket is still included in the draw.

What happens if you don't reach a winner of a memorabilia competition, or if they don't come forward on their own?

After a successful draw, we immediately attempt to contact the winner of the competition ticket. Initially, we try reaching out via email, but if unsuccessful, we also try to locate them on social media. In the unfortunate event that we are unable to make contact within a reasonable timeframe, we conduct a redraw. Prior to this, we notify the participants of the original draw, and we also announce the new result on our website and social media profiles.

If I answer the knowledge-based question incorrectly, am I still eligible for the draw?

The main feature of knowledge-based competitions is precisely that they select winners based on knowledge. So, if you provide an incorrect answer, you’ll still participate in the competition, but you won’t be eligible to win in the draw. We aim to measure your knowledge with challenging questions that are not easy but can be easily found on the internet if you know where to look. Furthermore, our goal is to ensure that high-end memorabilia finds its way to someone who genuinely appreciates, knows, and collects such items.

I have a rare high-end memorabilia. How can I start a competition game?

We are constantly seeking high-end memorabilia for our competition games, so we welcome every inquiry with utmost excitement. Simply click here to access the “Start a Competition” page and fill out the short questionnaire, attaching high-quality images and providing as much information about the memorabilia as possible. Our experts will review these submissions, and if your item is suitable for our competition games, we typically send out the collaboration agreement within 24 hours.

Once all the competition tickets for my item are sold, when can I expect to receive payment?

Once all the competition tickets for your item are sold, we typically process payments within a reasonable timeframe, usually within 5-10 business days. You can expect to receive your payment shortly after the competition has concluded and the winner has been determined. We strive to ensure timely and efficient payments to our participants. For more detailed information, please refer to our Terms & Conditions.

If the winner cannot be reached or does not come forward, does this impact my payout?

No, the outcome of the draw and the payout to competition organizers are independent of each other. Therefore, if the winner cannot be reached or does not come forward, it does not affect your payout.

What would be the reason for not consigning the item I offer for the competition?

The reasons for not accepting the item you offer for the competition can vary. Among the most common concerns are doubts about the authenticity of the item, unclear information regarding its origin, or our desire to avoid having very similar or identical memorabilia as prizes repeatedly. We also aim to avoid scheduling concurrent competitions for ongoing or planned games to prevent them from overshadowing each other. We strive to maintain CollectorsChance.com as a reliable community, so the reason for rejection may also stem from negative experiences with the consignor. Additionally, we reserve the right to decline the acceptance of a competition prize item at any time, even after a prior agreement.